If you are after something in particular, please contact us straight away by emailing at or for the quickest response, please Facebook message us FB :) But they could also be able to be put back into stock immediately. How long until it's available again? - Most items will be back in stock within two weeks others could be up to a month or 2 depending on the date of the next shipment. To see our shipping rates.Ī product is 'Currently Out of Stock' or Disappeared from the site. (In case it was made on a Thursday but doesn't arrive until the Monday or Tuesday if in a rural area.) Rural packages usually take 1 extra day. Please check your track and trace first and give your parcel 7 days before contacting us about your order. We try our very best, working late and past our normal operation hours to get all packages sent off asap. (Currently there are no weekend courier runs, so if you order Thursday night or Friday your order will arrive Monday.) To have the best possible chance of getting your parcel overnight please have your order in before 2pm daily, so it can make our last courier pick up for the day, which is at 4pm. How long will my order take to arrive? - Orders will arrive between 1- 7 days depending on the delivery option you choose and the day your ordered. We would suggest searching the internet if you are unsure about a product before you buy and more importantly, before consuming. Currently we do not have the information for all products, but are hoping to have it in the future. Please contact us for specific product information if it is not listed and we will try to help.
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I have a food allergy, how do I find out the ingredients in one of your products sold? - If a product is listed on the website as Nut Free, Gluten Free, Caffeine Free, Sugar Free, Diary Free, Gelatin Free or Fat Free, it is because it is on the outside packaging of the product itself. What if my order is wrong, lost or damaged? - We will always do our best to make sure our customers are happy. Please see check out our Terms page or contact us to discuss any problems directly, please email us at - We treat every enquiry different, depending on the situation. I'm after a certain product can you order it in for me? - We might already have a product you're interested in coming so please contact usand we'll see if we can help you out! Otherwise use our FB page to stay up to date or make any suggestions, The more support a product has, the harder we try to get it in. Please send you request and information to Leyton at Currently we are open to new opportunities to help out our local and National communities. We don't offer any form of monetary sponsorship. In the past we have supported hundreds of events, people, teams, businesses, charities, clubs and schools with product donations. We don't usually use/ collab with bloggers or social media influences, but feel free to email us at as every situation is different and considered. Please email us at if you would like to enquire about Saturday or Urgent delivery or International Shipping. Rural deliveries come at an extra cost listed currently at $9.99 nationwide. How much does shipping cost? - Checkout has all the delivery options currently available including our standard nationwide rate of $5.99, which does not include rural addresses. Your order number can be found in the order confirmation you receive by email. Please ensure you include your order number (i.e. If you forgot to grab the bank details from the checkout please deposit orders into the account below. If you are with Westpac it will be instant. If you opt to pay by bank deposit your order will be shipped once the payment clears which generally takes 6-24 hours, overnight but in some cases (public holidays etc) this may take longer. Credit Card, Afterpay and Paypal transactions are processed immediately and in most cases your order will be shipped on the same or next working day. Payment Options - On checkout you can either opt to pay by Credit Card, Paypal, Poli Live Bank Transfer, Afterpay or over the counter bank deposit. How do I pay for my order? Is it safe to use my credit card? - When you checkout you are directed to Stripe secure payment gateway where you can enter your details safely. We also have a bank transfer option which will take longer as we have to wait for the payment to clear, please follow the instructions in the checkout cart. Then click 'checkout' to fill out your credit card details to pay for your chosen items. This will take you to your shopping cart where quantities can be changed.
How do I make an order? - Just click on the product of your choice, add it to your cart.
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